Cybersecurity · · 2 min read

The Rise of UPS Text Cyber Scams During the Holidays: A Warning for Shoppers

The Rise of UPS Text Cyber Scams During the Holidays: A Warning for Shoppers

As the holiday season approaches, an alarming trend in cyber scams, particularly involving UPS text messages, has emerged. These sophisticated scams are catching many off-guard, leading to financial losses and privacy breaches. In this blog post, we'll explore the nature of these scams, how they operate, and crucial steps you can take to protect yourself.

Understanding the UPS Text Scam

The UPS text scam is a form of phishing where fraudsters pose as UPS, sending texts about deliveries. These messages often contain fake tracking numbers or information about “missed” or “rescheduled” deliveries, along with a link to supposedly update delivery preferences​​.

How the Scam Unfolds

Clicking on these links can lead to one of three dangerous outcomes:

  1. Phishing Websites: These fake UPS websites are designed to steal your personal information like your name, address, SSN, and credit card numbers​​.
  2. Payment Demands: Scammers may ask for a fee to release your shipment, often through untraceable methods like gift cards, wire transfers, or cryptocurrency​​.
  3. Malware Infection: Some links install malware on your device, enabling hackers to access your personal documents, spy on you, or lock your device for ransom​​.

Common Scam Variations

There are several forms this scam can take:

  1. Fake package delivery notifications.
  2. Claims of owed delivery fees.
  3. Directing victims to phishing sites.
  4. Infecting devices with malware​​.

Identifying a Scam

To spot these scams, look out for:

  • Messages about deliveries when you're not expecting any.
  • Spelling and grammatical errors.
  • Unsolicited messages with suspicious links.
  • Unusual urgency in the message's tone.
  • Requests for payment to receive packages.
  • Links that deviate from the official “” domain​​.

Protecting Yourself

  1. Track Deliveries on Official Sites: Always use the official UPS tracking feature to verify package information​​.
  2. Enable Two-Factor Authentication: This adds an extra layer of security to your UPS account​​.
  3. Direct Contact with UPS: If in doubt, contact UPS directly through their customer support or online contact center​​.
  4. Signature Requests for Deliveries: To avoid packages being left unattended, request a signature upon delivery​​.
  5. Monitor Financial Statements: Regularly check your bank statements and credit reports for any unusual activity​​.
  6. Report Scams: If you encounter a scam, report it to UPS and relevant government agencies like the FTC and BBB​​.


In the digital age, where online shopping is prevalent, especially during the holidays, being vigilant against cyber scams is crucial. By understanding how these UPS text scams work and following protective measures, you can safeguard your personal and financial information from these malicious actors. Remember, staying informed is your first line of defense against such cyber threats. Stay safe and enjoy your holiday shopping!

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